Tag Archives: Hard Rock Cafe

Eating Out with Allergies in Toronto

There’s very little we love more as a family than finding the perfect places to be able to go out and eat a safe meal together. Having found some wonderful restaurants and cafes in both the UK and abroad since M went elemental 4 years ago, we couldn’t wait to see what Toronto might have to offer. The first part of our holiday spent near Lake Huron with Mike’s parents meant that we ate home-cooked food with a few very welcome additions that we discovered at the local Independent grocery store; whilst at the Beachwood resort we were very grateful to their accommodating chef, who agreed to whip some plain rice, chicken and bacon for M to enjoy.

It was once we were downtown in Toronto that we really had a good chance to get out and explore what restaurants we could find. I had taken the precaution of packing our usual extra suitcase full of safe foods before leaving the UK, had kept it topped up with the new treats we had found and booked to stay in a self-catering apartment fairly close to the lake – just to make sure every base was covered when it came to feeding my hungry pair. Our biggest disappointment was that there are no longer any Hard Rock Cafes in Toronto, so we had to search hard to find a great alternative.

Our day spent at the CNE meant that we didn’t venture too far to find our meals, instead heading into the expansive food building to work out what from the hundreds of offerings might be safe for both G and M to eat. Mike and G went in one direction to find her ideal lunch, whilst M and I disappeared in a different one to find his. My wonderful sister-in-law managed to secure a table in front of the Colossal Onion booth and we all eventually wound our way back there to actually sit down and enjoy some food. M was thrilled to find some apple fries dusted with sugar and I then queued an inordinately long amount of time at the aptly named Bacon Nation to buy a cup of bacon to provide his protein, where I refused to even consider the purchase of the $100 Gold Burger, though I did see someone else carrying one away from the counter. Fortunately, we were carrying a number of rice-based snacks around with us too, so it wasn’t the completely unbalanced meal that perhaps it sounds!

For our one meal out, we chose to go to Jack Astor’s Bar and Grill, thanks to some frenzied internet-searching on my part to find an allergy-friendly restaurant to try. They had a good array of gluten-free offerings to choose from and both children opted for a bacon cheeseburger, without the cheese. Decisions made and food ordered, G and M enjoyed writing and drawing on the paper tablecloths whilst they waited for their meals to be cooked. The plates of food that arrived looked amazing and didn’t last long with either child – a sure sign that the food is good. The portion was as large as we’ve come to expect with Canadian servings, but that didn’t stop them eating it all, although we had no complaints about being hungry for the rest of the evening!

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Eating Out with Allergies in…Glasgow

Whilst I wouldn’t recommend spending an hour or so wandering the streets of Glasgow looking for somewhere to buy the right kind of cereal with a stroppy 12 year-old and his big sister in tow, I have to be grateful that we stumbled a great little cafe which provided us with the allergy-friendly packed lunch we hadn’t actually realised we were looking for.

iCafe, Sauchiehall Street – As we trudged our way down the street, Mike spotted this unassuming cafe and suggested we stopped to take a look at the menu before we went on too much further. Our eagle-eyes spotted both the gluten-free bread option to accompany the soup and the vegan offerings, so it didn’t seem like too big a leap to hope that they might be willing to make us some gluten- and dairy-free sandwiches to take with us for our lunch later that day. We made a quick decision to allow M to have a “treat” and agreed that he could have a chicken and bacon gluten-free sandwich (no spread) as his lunch choice. He has long been hankering for some bread and we all agreed that this was a fantastic opportunity for him to do so. I was also impressed by the selection of allergy-friendly snacks they had on display and G was also thrilled to have a soya-milk hot chocolate to take away with her and enjoy as we headed towards the bus stop. These toasted sandwiches went down a storm whilst we were at the Riverside museum and I was delighted by this unexpected find.

Hard Rock Cafe Glasgow – This isn’t the first time we’ve successfully eaten at a Hard Rock Cafe, having tested the allergy-friendly mettle of those in both Lisbon and Athens over the last couple of years. I think that now is an opportune moment to confess that I am something of a die-hard Hard Rock fan and love nothing more than visiting the Hard Rock Cafes of the world, picking up a City Tee in each location to add to my collection. G and M have become mini fans too and every time we travel anywhere, once of M’s first questions is whether there’s a HRC for us to go to whilst we’re there. It was therefore inevitable that our dinner would be at the Glaswegian Hard Rock Cafe and G decided to try something a little bit different by ordering the GF pulled pork sandwich with chips for her main course. M agreed to compromise on what he really wanted and played it safer as he had already had the GF bread earlier in the day, finally opting for a plain GF burger accompanied by a chicken breast, bacon and cucumber sticks.

Despite the initial run-in we had with our waitress, who wasn’t prepared to accept my first answer that it was easier to tell her what M could eat, rather than list his allergies in full, we eventually convinced her to work with us and with the restaurant manager to place our order. Once they had grasped what we were trying to explain when it came to feeding M, things turned round quite quickly and I absolutely cannot criticise the care that was taken with the children’s meals for the rest of our dinner. Once again we enjoyed a superb meal at yet another restaurant from my all-time favourite chain and wouldn’t hesitate to recommend a visit there to anyone with allergies.

Glorious Glasgow

When we first started planning our holiday in Scotland, I had a quick internet search to try to uncover what there would be to do and see for the few days we were in Glasgow. Disappointed by my search results, I turned to my Mum who has visited there in the past to see if she had any recommendations to make, but her comments were equally sparse, though perhaps more understandably given she had been there for the Commonwealth Games in 2014. Having now spent less than 48 hours in this city, I can honestly say that it’s somewhere that I would like to visit again and take the time to go to some of the hidden gems that we didn’t discover until this trip. There were, however, 2 things that we all agreed were a “must-do” whilst we were there – the hop-on, hop-off bus tour and the Hard Rock Café!

Our day started out a little less successfully than we’d have liked. M had munched his way through the cereal I had brought and was in desperate need of a new box to supplement his banana and milk. It was cold and wet, though we had planned for the likelihood of wintery weather conditions in Scotland in late March/early April so were well equipped with hats, gloves and coats; and even worse, as far as the children were concerned, we had to do some walking before we could join the bus tour around the city! Our hotel was conveniently located opposite the SSE Hydro and SEC Centre, both of which look incredibly impressive when seen all lit up from across the river at night. Unfortunately, we didn’t have much luck in finding the Nestle GoFree rice pops that are M’s current favourite breakfast cereal, though we did stumble across a great little cafe where we were able to pick up some freshly made gluten-free sandwiches for lunch.

With Mike fully laden down with sandwiches, soft drinks and other suitable snacks, we finally made it to a bus stop, bought our tickets and settled down on the next bus for the City Sightseeing tour of Glasgow. M absolutely loves taking these bus tours whenever we’re visiting somewhere new and it really is a great way to learn a little more about where we are as well as being a helpful way of planning the rest of our time in the city. Our plan for Glasgow was to complete around half of the bus tour before we reached our next destination and our stop for lunch, and for the afternoon. Despite our pitiful attempts to find something to do in Glasgow before we arrived, the success story of our time there was the Riverside Museum – and that discovery was thanks to the tenacity and determination of our youngest.

M had taken very seriously the responsibility for finding things to do or visit or see in every place we visited and on the night of our arrival, spent some time before bed scouring Google to find somewhere to go. He had stumbled across the Riverside Museum and instantly announced that he was keen to go there, confident that we would all enjoy what it had to offer. I’ll be honest to say that a transport museum didn’t initially sit at the top of my list of things to do, not least because I’ve been involved in setting up a similar museum over the last 18 months, but I will absolutely take my hat off to him as it was an absolute success. We spent a fantastic afternoon in this gem of a museum, that had more cars, cycles, boats, planes, trains and motorbikes squeezed into the space than you can even begin to imagine. We have visited very many museums over the years, but this exhibition is truly incredible and all 4 of us would highly recommend it to anyone planning a visit to Glasgow in the future.

Our time at Riverside drew to an end and we caught the penultimate bus back into the centre of Glasgow, finishing the tour we had started a few hours earlier. The final destination for our day was the Hard Rock Cafe and it was just a short walk from the final bus stop to the restaurant for our last dinner in Glasgow. We didn’t spend a lot of time in this glorious city and there are definitely things I wish we had done whilst we were there. Of course, the answer to that dilemma is an easy one – it just requires another visit to Glasgow to be planned!

Eating out with allergies the Portuguese Way

I’ll be honest, the last few months have been difficult in more ways than one. M’s broken leg has meant that we’ve been unable to trial any new foods since April, which has been tough for him especially as we’ve just marked one year since we last successfully introduced a safe food into his diet. I knew that his restrictions were taking an emotional toll on M, but nothing expressed that more than when he recently apologised to me for feeling fed up and complaining about the fact that he has to eat the same 5 foods day in, day out. As we were preparing for our Portuguese holiday, we quickly realised that, without doubt, our travels abroad would stretch our keen foodie to his absolute limits and we needed to come up with a plan that would allow him to enjoy himself without too much pressure on his health.

This was particularly important as M had been frustrated to not be able to trial the couple of new foods we had pinpointed as pre-Portugal challenges because of his lengthy recovery and was extremely disappointed at the prospect of only eating his safe foods whilst the rest of us enjoyed seafood and fish galore. img_08971After much discussion, both between ourselves and with M too, Mike and I decided that we would allow him the occasional day off whilst we were in Portugal and let him choose a normally forbidden food or two to enjoy.

From the start we made it very clear that this couldn’t be an everyday treat and that between days he would have to keep strictly to his diet and so we planned accordingly. The holiday was split between a short hotel stint in the capital city and a longer stay in a self-catering apartment on the Algarve, which allowed us to cater for M and G as and when was needed. Our medical suitcase had been crammed full of a selection of safe foods for M including cartons of rice milk, cereal and rice pasta as I had no real idea as to what we would be able to find for him where we were based. img_10511Unlike our recent travels to Italy, where allergy-friendly offerings had been easy to find in the airport and service stations, safe foods were not so readily available in Portugal, but our trip to the Jumbo hypermarket just outside of Portimão proved to be a visit to a real Aladdin’s cave. My Mum and I were impressed with the array of dairy-free milks available and chose some new brands of rice milk for M to taste during our holiday. As for the selection of products on the freefrom aisle, I could easily have spent a lot longer than I did examining each and every one of them to see which were suitable for both children.  I managed to buy nearly everything we needed including cookies for G and rice cream for M and the only disappointment was that I couldn’t find a gluten-free loaf of bread for G. img_10521There was several bread mixes available, but there was no way I was ever going to entertain the thought of baking a loaf of bread for her in 35°C weather and so she managed with some delicious gluten- and dairy-free crackers I discovered instead.

M’s experience of eating out with allergies in Portugal was mixed to say the least with the resounding success of two dinners at the Hard Rock Café in central Lisbon in stark contrast to the disappointing first night meal of plain boiled rice and an apple and it was hard to predict what the rest of our holiday would bring. Our translation cards meant that language wasn’t a barrier to making our needs known, but we did struggle with well-meaning restaurant staff offering alternatives even though it was clearly stated that these were the only safe foods he can eat. To be fair, I can understand their difficulty in believing that M’s diet really is that restricted, but it was frustrating to deal with especially when the viable food options were diminishing before our eyes and a certain 10 year-old was hopeful we’d give up and give in and allow him another unplanned treat. For the sake of M’s health, we did have to insist that some of our meals out were strictly M-friendly and the offerings were often mixed. In the UK we frequently find that most restaurants are unable to provide plain rice and so M often ends up with a meal consisting of chicken and cucumber and occasionally some apple too, all supplemented by a bag of slightly crushed Rude Health Mini Rice thins recovered from the depths of my handbag. Portugal was surprisingly no different. We did discover a few restaurants that could cook plain, boiled rice, but sadly this was rarely accompanied by safe chicken and he ended up with some very odd meals indeed.

img_10841However, as well as the Hard Rock Café, we did achieve great success in 2 restaurants in Alvor, where not only was M well-fed, but G enjoyed some great dinners too. The first was at what has long been a favourite of ours, Vagabondo in Alvor itself, a place that the children were keen to go back to again this year. Every year since our first visit there, M and G have loved their chicken kebab starter because of the delicious peanut sauce it is served with and it’s a dish that they’ve asked me to recreate at home time and time again. Peanuts have never been a problem for M in the past, but I was anxious about him suffering an unexpected reaction to them and wasn’t keen to trial them for the first time whilst we were abroad. M was disappointed by my decision, but reluctantly agreed to eat his safe foods only. By the time it came to dinner there, he was still suffering from the effects of some of the other “treats” he’d enjoyed during the week and was happy to stick to his normal diet for the evening. Once our waitress grasped M’s exact needs, she was fantastic at sorting out his meal and advised us brilliantly about what would be safe for him from the menu. img_10851Unfortunately the wild rice was marinated with garlic beforehand so we chose not to order for M, but the plate that arrived contained a huge piece of chicken as well as some cucumber slices and a specially prepared apple from our thoughtful waitress. The apple had been cut and served to resemble chips and so M’s plate looked similar to G’s dinner of a chicken and bacon kebab and chips. It was a large meal, beautifully prepared and he managed to eat every single mouthful.
The second and surprise success of the entire holiday was our final lunch, which traditionally we have always enjoyed at the poolside restaurant at the hotel Pestana Alvor Praia. img_10871In the past the children have chosen gluten-free hot dogs and chips, but we had spotted that they served grilled chicken and rice and were hopeful that these would be safe for M. Once again, a well-informed, attentive and extremely helpful waitress advised me that there would be no problem in preparing these dishes to ensure they were safe for M and in the end both children enjoyed a delicious grilled chicken breast, which was served with chips for G and plain rice, cucumber and apple for M. We enjoyed our meals out on holiday and found all of the restaurants eager to help us as best they could when it came to encouraging M and G to eat out with allergies the Portuguese way.

Hard Rock Cafe, Lisboa

Dinner out on our first evening in Lisbon was not as easy as we might have hoped and, in some ways, encapsulated our worst fears. By the time we had made our way from the airport to our hotel, we didn’t really want to hunt around with two tired children in tow, so simply headed to a local restaurant with our fingers tightly crossed and our recently acquired Yellow Cross translation cards clutched in my hands. IMG_0904[1]We found a restaurant that looked promising as it had grilled chicken and rice on the menu and sat down to peruse the choices for the rest of the family until it came time to order, when I handed over the cards and waited to hear their response.  The cards did their job, but whilst the restaurant staff were incredibly helpful in trying to provide safe food, poor M ended up with just a plate of plain boiled rice and an apple. At that point my Mum vowed that she couldn’t face another dinner out like that and so the search began for somewhere that could cater much better for M’s particular needs.

Lisbon_EntranceAs a long-time fan of the Hard Rock Cafe, I had been delighted to discover a couple of weeks before we travelled that there was one in Lisbon and had even managed to find a copy of their menu, including allergens, on-line. My e-mail enquiry about their ability to cater for M had gone unanswered, but I felt confident that there was a good chance they would be able to cook him some safe chicken at very least and so we headed there for our second meal in Lisbon. We were not disappointed. The Hard Rock policy is that all allergy enquiries and requests are dealt with by the manager and she came to our table to understand exactly what we needed. They weren’t able to provide rice for M as it’s cooked with vegetables, but an impressive plate of grilled chicken with apple and cucumber slices arrived and was quickly devoured by our hungry boy. G was also well catered for as they had comprehensive allergen listings available and could prepare all burgers and sandwiches using a delicious gluten- and dairy-free bread. She chose the classic club sandwich with fries and I was delighted to hear that they used a separate fryer to cook the fries to ensure that cross-contamination risks were kept to a minimum.

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The meal was such a success that when my Mum suggested that we go back for our final meal out in Lisbon, Mike, the children and I were quick to agree. Once again their service in meeting our allergy needs was impeccable and despite it being a much busier Friday evening, we were still confident that the food had been carefully prepared. We ran through M’s food restrictions with that evening’s manager and the resulting plate of food earned a well deserved 9.5 out of 10 from M. We did have a couple of small hiccups with both meals, but they were quickly dealt with and the staff were keen to make sure that we were happy. M’s food was re-plated on  a clean dish when I pointed out that the decorative strawberries included on the original plate were not safe for him, and G’s mayonnaise was replaced after she found an unidentifiable lump in the bottom of the small serving dish. It turned out to be a stray spoonful of coleslaw, but they apologised profusely and the manager even came back to the table to add her apologies and to ensure that the rest of our meals was everything we needed. It was great to discover that this old favourite of mine was so capable of preparing safe and delicious meals that both children absolutely loved and I’m now excited to discover what other locations we can visit on future trips.

A perfect meal for a little rock star!