Tag Archives: afternoon tea

No 6Hundred, Swansea

The lead up to Christmas is always busy for our family with an array of birthdays, wedding anniversaries and the end of term to contend with before the big day itself. December this year felt like an especially hectic one what with a 16th and a 20th as well as a special 65th birthday to celebrate. We were planning to spend Christmas itself in South Wales with my Aunt- well part of it at least (and there is more about that to come over the next couple of posts) – which gave the perfect opportunity to experience a girls only birthday afternoon tea at No 6Hundred in Clydach.

I’ll be honest, it wasn’t the smoothest of bookings, with huge confusion over both the time of our afternoon tea and our dietary requirements, and my expectations weren’t particularly high despite the wonderful allergy-friendly afternoon tea we’d enjoyed at One Aldwych a few weeks earlier. Mum and I popped into the cafe on the morning of the 23rd to triple-check the booking once again and also pass over some decorations we wanted them to use for the table. With nothing else possible for us to do, it was time to go home, rally the troops and make sure we arrived for our 2pm booking.

I am delighted to say that the afternoon tea was excellent and they managed to cater well for the gluten- and dairy-free requirements for G. The tea itself was unsuprisingly influenced by Christmas itself and included a skewer with pigs in blanket and stuffing for that seasonal touch along with some freshly baked mince pies shaped as miniature Christmas trees. G’s plate was just as impressive and, given how quickly she managed to clear it, evidently delicious. The cakes were not only gluten-free, but also vegan and looked amazing, though she commented that the dark chocolate tartlet was just a little too bitter for her tastes.

The rest of us enjoyed a fantastic tea as well, though we were definitely beaten once again by the number of cakes provided and so picked our favourites to sample as part of the meal itself. We treated ourselves with either a glass of prosecco or mulled wine to kick the celebrations off – water for G – which were the perfect start to a lovely day celebrating my Aunt’s 65th birthday. I was impressed by the food provided by No. 6Hundred, especially the GF/DF offerings available for G, but would love them to work on their booking and confirmation systems to make it a truly fabulous overall experience.

 

Charlie & the Chocolate Factory Afternoon Tea, One Aldwych

Given the morning had been spent tramping across the length and breadth of London, you can only imagine how delighted M and G were to eventually reach our final destination – One Aldwych Hotel. Ever since I had settled on taking my Mum to the Royal Opera House as part of her 70th birthday celebrations, I knew that I wanted to find somewhere for an afternoon tea which could cater for both children as well as the adults. Our last afternoon tea in London was over 16 years ago when I qualified as an accountant and treated the family to tea at the Ritz, all whilst pregnant with G. It was an amazing occasion and I really wanted to find somewhere to meet our expectations and previous experience if at all possible.

I spent weeks searching the internet and reading reviews before finally settling on the Charlie and the Chocolate Factory afternoon tea offered at One Aldwych. I already knew a little about One Aldwych as Executive Chef Dominic Teague won the inaugural Pathfinder Award at the FreeFrom Eating Out Awards in 2016 and I had read all about the work he had done to create a completely gluten- and dairy-free restaurant without advertising the fact.

Our experience started with my initial contact with the hotel to see if they could cater for both G and M without too many problems. There then followed a flurry of emails between us to establish what safe foods could be prepared, keeping it relatively simple to suit G’s tastes and without pushing M’s boundaries too far. I asked for his meal to be MEWS-free and was impressed when they sent through to me a copy menu for what they thought they could make for both children. With a few tweaks here and there, we ended up with what looked to be an impressive selection of savoury and sweet treats, guaranteed to make this afternoon tea a truly special one for us all.

With one week left to go, there was just enough time to exchange one last email before we headed to London and I was able to order a MEWS-free celebration cake to mark the triple occasion – Mum’s 70th, G’s 16th and our 20th wedding anniversary – all in one fell swoop. I had also received a reassuring email from Executive Chef, Dominic Teague himself, explaining just how they would look after our table and take care to make sure the cross-contamination risks were reduced to as low as they possibly could be. Other than making sure that we had enough medicines with us to ensure that M was well-covered for the extra treats I knew he’d be trying, there was nothing more we could do until we arrived at One Aldwych itself.

On arrival, we were ushered upstairs to the beautiful dining space of One Indigo and quickly seated at our table. My one criticism of our afternoon is that service seemed to take a long time from beginning to end and we had been sitting at our table for a good 5 minutes before the restaurant manager appeared to introduce himself and tell us about what food we could expect to be served. However, everything settled, we then sat back to wait for our food to appear – and that was definitely worth the wait.

My one hesitation had been around the savoury items going to be served for G as she is not the most adventurous when it comes to food and although I had originally asked if she could have just plain GF/DF ham sandwiches, the final menu I had seen suggested that she would be given more than that. A little prompting ahead of time meant I’d agreed with her that she would try at least a mouthful of everything she was served, so you can imagine all our delight when a plate of safe ham sandwiches appeared for her as well as an allergy-friendly carrot puree and houmous tart, all of which she enjoyed with an enthusiasm just about matched by M as he enjoyed an incredible array of unexpectedly safe foods.

The pièce de résistance was, without question, the marvellous dessert selection that arrived for each of us. Cakes, scones, mousse and fruit kebabs made for a truly spectacular display and the selection provided for M was just as impressive as those for the rest of the table. The chocolate and raspberry celebration cake was wonderfully light, airy and delicious, though totally unnecessary given the amount of food we had to enjoy for the meal. My Mum, Mike and I were all delighted to be able to treat both children in such a way and one that we would never have thought was possible 4 or 5 years ago. My thanks go to Dominic Teague and his team at One Aldwych for giving us such a wonderful birthday meal – and for the boxes of leftovers we were able to take to enjoy at home later too!

A Sunday in London

After our late night at the Royal Opera House, you couldn’t have blamed us if we’d enjoyed a lie-in the following morning; however, always something of a glutton for punishment, I decided that we needed some exercise before we headed to the second part of my Mum’s birthday treat, the Charlie & the Chocolate Factory Afternoon Tea at One Aldwych, and so we set off from the hotel by about 9.15am. Suitcases packed and left at the hotel for pick-up before our train home, we set off along the South Bank towards Westminster bearing little more than handbags and the requisite medications needed for our meal.

It was an extremely foggy Sunday morning and whilst it wasn’t quite thick enough to classify as a traditional “pea-souper”, we could barely see to the middle of the murky Thames, something neither child had experienced on previous visits to London. We meandered past the Globe and had a quick look to see what productions are coming up as both G and M are keen to return to watch an outdoor Shakespeare play as soon as we reasonably can. It’s been a long time since any of us have walked the length of the South Bank and it was interesting to take note of the various developments that have happened in the meantime. As soon as we reached the London Eye, it was time to turn right across Westminster bridge, past the still scaffolding-clad Elizabeth Tower, home to Big Ben, and into Parliament Square to look at the parlimentarian statutes that can be found there.

As the only ones to have eaten breakfast at this point were M and G, our next decision was to head to Trafalgar Square and the wonderful Cafe in the Crypt at St-Martin-in-the-Fields for a small meal to tide us over until our Afternoon tea for lunch. Our journey took us past the Cenotaph, which still had the poppy wreaths from the Remembrance Day service displayed and we took 10 minutes or so to look at all the different wreaths we could see. Unfortunately, when we eventually reached the Crypt cafe it wasn’t yet open and so instead we decided to try out the recently refurbished cafe in the National Gallery.

Our experience at the National Gallery cafe was very much a mixed affair. On one hand they stocked both soya and coconut milk, which meant that both G and M could have a hot chocolate, something that was very much needed on that cold November morning. However, there were no allergy options for breakfast items or cakes and instead the children were left munching on some plain crisps and a couple of snacks I had tucked into my bag. Given we were ultimately en route to our afternoon tea, it didn’t matter too much on this occasion, but it would have been a much bigger problem on any other visit.

Once our appetites were satisfied enough to see us through to lunch, we had just enough time to browse the Christmas market in Trafalgar Square. The children enjoyed having a wander to see what was there and we came away with a new pair of gloves and a set of small hand-warming pads for M. Despite browsing several stalls, G was left disappointed that she still hasn’t been able to find a ring that’s a perfect fit for her fingers, but we will continue the search whenever and wherever possible. Finally it was time to head on to One Aldwych and the treat we were all hoping their Afternoon tea would prove to be.

Afternoon tea at the Celtic Manor

ladies-and-redwineAt the end of last year, not long after M had been discharged from GOSH, my Aunt celebrated a milestone birthday and my Mum started talking about a trip to the Celtic Manor in Newport for a celebratory afternoon tea. Fast forward 9 months that have taken us even closer to her next birthday than the one we were actually celebrating and with Mike organised at home to do the school-run and sort the children for the day, the three of us finally managed to become “ladies who lunch” as planned. We booked a table for their Autumn Afternoon Tea at 2pm and arrived a little earlier* (*for little, read 1 hour) than necessary due to my Mum’s anxiety of being caught up in the Rugby World Cup traffic and the pressing need to arrive early, no matter where we’re going.

We spent the first 20 minutes wandering the grounds and browsing in the shops before kicking our celebrations off with a glass of prosecco and a chat until it was eventually time to venture a little further to the Olive Tree Garden Room. As a family we are now well-versed in the world of disability and additional needs due to not just EGID and multiple food allergies, but also the presence of T1D, Parkinson’s Disease and Multiple Sclerosis amongst our members. Everywhere we go is assessed on their ability to cater for all these needs and I’m sorry to say that here the Celtic Manor failed at the very first hurdle. The Olive Tree Garden Room is a 20150918_142930stunning place to relax and enjoy the treat of an afternoon tea, but from every approach it is only accessible by steps and whilst a portable ramp is available, the staff were slow to offer help when it was so obviously needed.

These things aside, we made it to our table in one piece and couldn’t wait to get started on the tempting and extensive menu that formed our afternoon tea. The meal began with a glass of warm Winter Pimm’s – delicious – and the Harvest hamper filled with 4 bite-size savoury treats that tantalised our taste-buds and gave us an inkling to what to expect for the rest of the meal. The detailed menu impressively showed the allergens present in each of the different items on offer and I was pleased to see that gluten-free alternatives were available. On this occasion, we didn’t test their allergy offerings, a real treat for me, but I’d be keen to return to see whether they could cater for G with her gluten- and dairy-free needs and if they favourably compare to the “normal” dishes. 20150918_142925The sandwiches that followed were equally good and sized perfectly so that we could manage the cakes that came next.

The cakes were a sight to behold and it was really difficult to decide exactly where to start before trying each and every one. It was at this point that we all were finally beaten – well 5 cakes and pastries, however mini, is an awful lot for one person – but the Celtic Manor is obviously well-used to this experience and were able to offer us cake boxes to transport those extra ones home to enjoy at a later time. I cheerfully packed my remaining 2 away and eagerly looked forward to the final part of our tea, the scone. After all the other mouthwatering courses, I couldn’t wait to taste the scone with jam and clotted cream, which has to be the best bit of any cream tea in my opinion and I was confident that this one could be nothing short of exceptional.

Sadly I was very wrong and we were massively disappointed with the freshly baked Cherry Bakewell scones that arrived. The scones appeared to be so freshly baked that they were, in fact, under-done and tasted stodgy and sticky in the mouth. The Cherry Bakewell embellishment was a complete step too far and did nothing to add to the taste experience as it consisted purely of a sticky cherry syrup thinly spread across the top and a few flaked almonds added for effect. I struggled to eat it and gave up half-way through as it really wasn’t edible. To make matters worse, our disappointment with the scones was compounded by the poor quality of the tea served with the meal. I’m not sure who had trained whoever made the tea, but my Mum’s Earl Grey was the colour of a strong builder’s tea when poured and even our request for a second pot and then a pot of boiling water, did little to improve the flavour. In comparison, the coffee I had was fantastic and my Aunt much preferred the coffee to her original and fairly unpalatable English Breakfast tea.

I would love to be able to say that my review ends there, but I just can’t. Scones and tea aside, even though they’re fairly integral parts of any afternoon tea, the rest of the food was delightful and we really enjoyed everything else we had to eat; but – don’t pretend you didn’t sense there was a “but” coming – the service we received just didn’t match our expectations of the Celtic Manor. The staff members were not overly attentive and I found myself almost constantly having to grab someone’s attention each time we needed anything, however small. betterThey forgot to take our orders for tea and coffee and excused this surprising fail by blaming it on the “..very busy room..”, even though it was never more than 1/3 to 1/2 full during our visit. I flagged down our requested additional pot of hot water when it was delivered to the next door table, helped myself to extra knives from an empty table behind us when our clean cutlery ran out and even ended up asking the staff to clear our table of empty glasses and dishes to allow space for the cake stands, teapots and cups and saucers still to come.

The last straw really came when I asked for a clean cup for my Mum after her second pot of Earl Grey was delivered to the table and the waitress reached over and removed her cup. Just. her. cup. Not the saucer, not the spoon and certainly not all 3 items together, but the cup on its own and swapped it for a clean one, still swinging the old cup with its remnants of tea sloshing around it from her other hand!

20150918_145226Let me be clear: in no way did this spoil our enjoyment of the afternoon at all and in fact it gave the three of us a fit of the giggles, much to the bemusement of our unsuspecting waitress. We loved our table, even though it was tucked away in a far corner, as it gave us an uninterrupted view of the rest of the room and we all enjoy participating in a spot of people-watching whenever we can. However, given the Celtic Manor is described as a “luxury resort” and has 5-star status, the service was not what we had been expecting or hoping for our birthday celebrations. Would I recommend a visit? Yes, I think, but be warned about their scones and hopefully their service might have improved by the time you get there.