“It was the best of times, it was the worst of times…we had everything before us…”
– Charles Dickens “A Tale of Two Cities”
Recently we spent a busy weekend in the town of Portishead, just outside of Bristol and naturally found ourselves needing to eat out in a couple of the restaurants dotted around the Marina there. The two restaurants we chose were a stone’s throw away from each other and yet our experiences of their allergy-friendly services were worlds apart.
The first was Bottelinos, an independent small Italian chain in the South West, who were confident that they could cater for M’s food needs and had gluten-free options clearly marked on their menus. The first hiccup came when G asked for the “Pasta Maximus”, a bolognese sauce with a meatball, and was disappointed to be told that she couldn’t have it as the sauce wasn’t gluten-free.
We had already had to discount a large proportion of the other pasta dishes because they weren’t dairy-free, so my disgruntled girl moodily requested steak and chips instead – and that’s when the fun and games really began.
Our waitress nipped back to the serving counter and spoke to the chef, before coming back to tell us that the chips weren’t gluten-free either and G’s choices were rapidly disappearing. Feeling somewhat concerned about what we could order for our increasingly hungry pair, I asked for the allergens listing so that I could see exactly what was on offer for G and started flicking through the pages with my fingers tightly crossed that I would find something she would enjoy. The first problem quickly became evident when every pasta dish on the menu was marked as containing gluten, which I assumed was because of the pasta itself rather than the base ingredients in the sauces and there was no easy way to distinguish which sauces actually contained gluten and which were really gluten-free. This type of wholescale approach to allergens may seem sensible, but makes it extremely difficult for an allergy-sufferer to work out what they can or can’t choose without extensive help and detailed knowledge from waiting, kitchen and managerial staff.
Then came the next whammy. As I ran my experienced eye over the rest of the allergen menu, I spotted that the chips were marked as being gluten-free, despite the advice we’d already been given to the contrary. It was far too late for us to up-sticks and search out somewhere else to eat dinner, so I asked to speak to the manager, a request that was met without delay. My first question was about the Maximus sauce, the only one that G was prepared to even consider for her supper, and we were told that whilst the bolognese sauce was gluten-free, the meatball wasn’t and so, having dismissed pasta as an option, we quickly moved on to the matter of the chips. The explanation given here left me stunned and unlikely to rush back for another meal with the children in tow. The manager explained that they had a dedicated gluten-free fryer, so the chips usually would be safe; however (and this is the important bit), on a Friday night they use that fryer to cook everything because of how busy they get and the need to keep up with orders.
Not only was I extremely disappointed that they didn’t consider being able to cook gluten-free foods a priority on a busy evening, but I have serious concerns as to whether they are really able to thoroughly clean the fryer and change the oil before Saturday’s service begins; or indeed if they even do.
Eventually we were able to compromise with the manager and the chef cooked G’s chips in a separate pan to ensure the cross-contamination risk was reduced, something we were able to watch from our table. M was given a plate of grilled chicken and sliced cucumber, though he did find a small piece of lettuce when he was half-way through, which again suggested that their approach
to allergy-friendly catering wasn’t good enough. In fact, both children did suffer some delayed symptoms in the 24 hours following our meal, which supported our concerns that the cross-contamination risks hadn’t been as well-managed as we’ve experienced elsewhere.
In stark contrast, the second restaurant and our location for Sunday lunch with old friends, impressed us from the very start. Mike had popped in to Aqua beforehand to ensure that a repeat of Friday’s disaster was avoided and their response couldn’t have been more different. Not only was he given a copy of their allergy menu to show G, but both the chef and the manager came to talk to him about everything we needed.
The chef painstakingly went through every item on the menu, explaining which could be made both gluten- and dairy-free for G and made some suggestions of other tweaks that could be made to suit her tastes. As for M, the only cucumber to be found in the restaurant is behind the bar, so the chef made a note to ensure that one would be available for M’s Sunday lunch and again reassured Mike that they could make a tasty dish to meet his complex diet. It was already sounding like a much more promising meal and we couldn’t wait to actually try it out on the day itself.
When we arrived on the Sunday, our booking had been well-annotated to indicate M’s dietary needs and the waitress was aware of what he could eat and how the food was going to be prepared. G chose steak and chips again with the added extra of some goats cheese to replace their standard sauces and M was served a beautifully presented dish of grilled chicken on an apple, pear and cucumber salad.
What made the meal even better for M was the lemon sorbet he was able to enjoy for pudding. I had seen it on the dessert menu and asked the waitress if I could see the tub itself to check the list of ingredients. She brought the container to the table and we were thrilled to see that it was indeed safe. The options for G were not so good given she doesn’t like sorbet, but she was able to enjoy a plate of apple, walnuts and sheep’s cheese, which kept her, and me, happy.
Our Sunday lunch was a truly fantastic affair and so different to the problematic experience we endured on the Friday night. It shows what turns a good restaurant into a great restaurant and somewhere that people will visit time and time again. I wouldn’t hesitate to recommend Aqua to anyone looking for allergy-friendly restaurants and have passed their details on to the FreeFrom Eating Out Awards as somewhere worth knowing about and deserving of recognition. Bottelinos, it would appear, could learn a lot from their nearest neighbour in Portishead and the weekend really was a tale of two restaurants.

The reason for this change of heart? The discovery of Rice Flakes Porridge courtesy of the amazing Delicious Alchemy, not something new to the market, but most definitely new to us. I’ll be honest, it is a brand I’d heard about in passing more than once, but I hadn’t really spent much time investigating it as I believed it to be big on the gluten-free front and not much else. Oh, was I wrong. As you will discover from their
discover that the porridge contains rice and absolutely nothing else, I quickly snaffled 3 bags with my fingers tightly crossed that M would actually enjoy it as much as he insisted he would. I needn’t have worried. The rice porridge has been a massive success and is so easy to make too. Just 3 minutes in the microwave with some rice milk and his breakfast of choice is ready. Not only has he insisted on having it every morning, but it has become a popular bedtime snack of as well. I’m more than a little excited that this might also open up some options for snacks for M as delicacies such as flapjacks, biscuits and muffins all readily spring to mind.
Another producer I was determined to visit with G was
She was instantly won over and 2 boxes of the Coconut and Crispy Rice cereal bars soon joined the 2 original boxes that formed part of our goodie bags. Since coming home, G has enjoyed the original bars with raisins for her breakfasts and I’m so glad that I was finally able to introduce her to this product. It is tantalisingly close to being safe for M, but sadly until we trial sorghum, not something that is high priority for him right now, he’ll just have to stick to the porridge.
The day also introduced a couple of new-to-us milks, which have been brought home to trial. M is already very keen on the
As for this last product, well the jury is definitely still out in the 7Y2D household and I will be withholding my judgement on it for quite a while. If you follow Nathalie at 
G and M could eat, quickly made informed suggestions about the dinner that they could prepare for them to enjoy during our visit. Of course, the proof of the pudding is, as they say, in the eating, but we were hopeful that they would meet the high expectations we now had for the meal and booked a pre-performance table timed to fit exactly into the short gap we had between finishing at the Allergy Show and sitting down to watch Bugsy.
![IMG_0661[1]](https://7yearstodiagnosis.com/wp-content/uploads/2016/07/img_06611-e1468509189964.jpg?w=300&h=196)
This year was no different and G ate her way around the show, delighted to try some old favourites as well as the new products that we hadn’t seen before. It was understandably a much harder show for M this time than ever before, but he pinpointed on the map which stalls he wanted to visit and was thrilled that we managed to find some great new food options for him too. I am also extremely glad that we chose to take the wheelchair with us as it proved to be useful, not just for helping M negotiate the crowds flocking round each stall, but also as a receptacle for the numerous bags of goodies we gained during the day.
. It was fantastic to see G and M recognised and welcomed by so many of these lovely individuals and they happily chatted away almost as much as Mike and I did. We spent some time at the
discovering all those hidden gems that were tucked away in remote corners of the space. We had taken some safe food for M with us for his lunch as we just didn’t know what would be available at the site and G enjoyed a gluten- and dairy-free pizza from Schar that was cooked to order. The Show now visits 3 UK locations during the year – London, Liverpool and Glasgow – and I would highly recommend a visit if you get a chance to go. It is a brilliant day out for anyone living with food allergies and offers the opportunity to discover so many safe alternatives that often don’t make it to the High Street.
One of things that I know M has really missed since his diet became so restricted is the occasional Chinese takeaway shared with the rest of the family. For as long as I can remember our young foodie has loved eating Chinese food and insisted on mastering the chopsticks early on, so the loss of that treat really did hit him hard. Thanks to the amazing team at our local
I’m certain that the authentic Chinese recipe includes soy sauce, but with soya definitely banned from our repertoire for the foreseeable, I tweaked the sharp flavour of the lemon curd by adding a little more sugar as well as some salt, pepper and rosemary until I had a savoury sauce I was confident the children would eat. As I finished cooking the rice, chicken and sauce in my trusty wok, G and M drifted to the table drawn by the delicious smell, eagerly asking what was for dinner. The portions I served soon disappeared as did the children once their plates were empty, which, without a doubt, signalled a new and successful
Last year we decided somewhat reluctantly not to make our annual pilgrimage to the
Sunday brings a different opportunity and an exciting one for G. When M and I took part in this year’s
Both children have already been lending a hand by trialling and reviewing an on-line project called Digital Badges, something they have really enjoyed trying out over the last 2 months or so, especially giving their feedback on how this project worked. G will spend her day with this group on Sunday at GOSH, whilst Mike, M and I explore the nearby British Museum and their Sutton Hoo exhibit and I can’t wait to hear all about it during our return journey.
As promised in my 
Whilst we’ve been settling back into life at home after our amazing 
I am delighted to see that the awards are open to just about anyone and not restricted to healthcare professionals. All too often the unsung heroes are the family members and friends who live with allergy sufferers and the ups and downs that life with allergies throws at them on a regular basis. To be able to give much-deserved recognition to these people is fantastic, although it’s good to also have the opportunity to nominate anyone from the medical community who has provided truly exceptional and perhaps personal care. I will be making my own nominations soon and would urge you to do the same if you feel there’s someone out there who has made a real difference to others living with allergies. The allergy world is often surprisingly small and tight-knit, so I’m looking forward to seeing if any familiar faces have been recognised for all that they do for those of us trying to survive the presence of allergies in our everyday lives.
Given our Italian break was courtesy of a competition win through the Allergy and Free From Show and Dr Schär, it didn’t come as any surprise that there were several gluten-free items available at the amazing
Having exhausted most of the shopping opportunities available to us, we decided to take a quick whiz around the small supermarket before heading off to meet the bus. You can only imagine my surprise and absolute delight when we stumbled upon this fixture filled with dairy-free alternatives, including the all-important rice milk that is now a staple in our household. There was a slightly smaller unit with an array of gluten-free products too and browsing the store’s shelves and fridges, I was able to pick out with relative ease other allergy-friendly foods. I think what impressed me the most was this was a small supermarket at the airport. Not some major out-of-town hypermarket, but somewhere where travellers would stop to pick up a few essentials before heading on to their final destination. Obviously I can’t comment on what would be found in larger stores around Germany, but this bodes well for what I can only imagine you might be able to buy. We have had mixed success in finding safe foods for both M and G whilst on our holidays in the past and this summer will be travelling back to Portugal for the first time since M’s diet became so restricted. I can only hope we find as good a selection as we stumbled across in Munich.
he Vigilius resort is owned by Ulrich Ladurner, who is also the founder and president of the
the “Herbs of the neighbour” dessert – Herb cookies, herb chocolate ganache, hay Chantilly, camomile Panna cotta and lavender ice cream – was phenomenal, even if the occasional thought did flash through my mind that it was a little like eating a bowl of pot pourri! We chose to drink regional wines with our dinners, grateful to receive recommendations from the serving staff, who introduced us to some that have quickly become new favourites.
In comparison, our lunchtimes were spent at various of the many gasthauses in the mountains surrounding the resort, where we chose meals that were equally delicious, but much simpler dishes than those we enjoyed for dinner. We frequently opted to share platters of local products, such as fennel bread, speck, goats cheeses and other cooked meats and of course, washed these down with a glass of local beer. Friends have told me that eating gluten-free in Italy is relatively easy and our experiences would suggest that to be true as we found a gluten-free section to a surprisingly extensive menu in a small, remote gasthaus at the top of Monte San Vigilio. I have to confess that we didn’t put these allergy-friendly options to the test as we relished the opportunity to eat “normally” without M and G around, but Italy has definitely become a potential destination for us in the future.
Our final foodie surprise was on our way back to Munich, at what was advertised as the “last service station before Austria.” The journey to the resort on the Monday had been non-stop, no toilet breaks or opportunity to stretch our legs even once during the 4 hour trip. However, thanks to the driver of our return journey, who evidently considered himself to be the Michael Schumacher of the public transport world, we somehow managed to save time and were allowed to stop for 20 minutes near lunch-time. As we wandered around the service station looking for something quick and easy to eat before we climbed back on board, I also kept my eyes open for any last-minute goodies I could pick up as small presents for M and G from our holiday. Amongst the bumper-sized packs of pasta, bottles of olive oil and chocolate bars, I also spotted boxes of gluten-free rice flour cookies sitting in plain sight alongside their non allergy-friendly counterparts, something I’ve never seen in a service station in this country. Our holiday was a real eye-opener when it comes to how this part of Europe tackles the matter of allergy-friendly foods and has made us more confident to spread our wings and travel there with the children when time allows.
Our retreat for those four days away was the beautiful
We were met at the cable car station by one of the hotel staff, who offered to give us a brief tour of all the facilities before booking us a table at one of the restaurants and settling us into our room for the evening.
Every room includes a stereo system, but no televisions, though they and DVD players can be provided on request and whilst wi-fi is provided free of charge, it is switched off by 11pm every night creating the opportunity to be as technology-free as you want during your stay. The facilities include 2 restaurants, a library, inside and outside seating areas as well as eternity pool, whirlpool and spa. It really is a place designed for relaxation and indulgence in equal measure.
This area is bilingual with all signs and menus written in both Italian and German – that 8-week Italian course in the 6th form finally came in handy – and we found most of the people keen to practise whatever English they could.