Belonging to an on-line support community such as FABED is fantastic, but also really something of a mixed blessing. The joy of being able to build friendships, ask questions and sometimes simply celebrate a milestone with others through a deft few keyboard strokes is always tempered by the isolating knowledge that these families, walking a similar path to ours, might live hours away from us and chatting in person is not always easy to do. We have been lucky enough to meet up with some families over the last 4 years and have some amazing new friends who really understand the stresses and strains of living with a chronic illness. By far and away, one of the best benefits has been sharing recipes and restaurant recommendations and it was following such advice from a fellow FABED Mum that we recently ventured into a completely new dining experience for us all.
To say we were impressed from the moment we stepped through the door of our local Wagamama restaurant is no overstatement and not one part of the experience that followed let them, or us, down. I’ve learned to broach the subject of M’s complex dietary requirements at the restaurant door to save heartache all round and their greeter not only made a sensible suggestion based on the short list of safe foods I gave him – Mini grilled chicken noodles minus a few ingredients – but also headed off to talk to both the chef and the restaurant manager to confirm they could prepare a tasty meal for M that would be as free from cross-contamination risks as they could make it. Reassured that they could accommodate his food needs, we took our seats before perusing meal options that would also suit the rest of the family. Whilst M was hugely excited about having rice noodles for his dinner, G was less keen, but with 3 different types of rice available, even my pickier eater was happy.
The restaurant manager acted as our waitress and was invaluable in helping us make sensible choices for all the family and our differing allergy requirements. The greeter had done a great job of passing the information on to her and she started by addressing how they would prepare M’s meal to ensure it was as M-friendly as possible. As M is only able to tolerate rapeseed and coconut oils at the moment, the chef suggested they steamed him a fresh piece of chicken, which had not been marinated, and which would not have the risk of picking up any food or oil traces from their other pans. They also cooked a fresh batch of rice noodles, again in a clean pot to avoid obvious cross-contamination and served them with a healthy portion of cucumber “noodles” – a meal fit to tantalise our young foodie’s taste buds. The plate that appeared was impressive and M gave the meal a well-deserved 9/10 (he wasn’t so keen on the cucumber noodles and docked them a mark for that presentation!).
G chose a stir-fried rice and chicken dish (Mini chicken cha han) from the children’s menu and we saw, once again, the impressive and extensive knowledge the restaurant staff had about their food when I asked if the dish was both gluten- and dairy-free. The manager knew without checking that the sauce contained gluten and advised that most of the other sauces they use in their dishes do too. However, she was able to recommend Tamari sauce, which is gluten-free and would add great flavour to G’s meal. G was as delighted as M when her bowl arrived at our table and she awarded them a well-deserved 9.5/10.
Mike and I were not only thrilled to have found a restaurant that was hugely capable of meeting our exacting requirements, but also had great meals ourselves. The service was fantastic and when a small error resulted in the wrong side dish arriving at our table, they prepared the one we’d originally asked for and gave us the wrong one for free. Back in March of this year, there was a furore when newly introduced EU legislations required restaurants to provide information about the top 14 allergens contained in their menus and over 100 top chefs and restaurants condemned the requirements as an unnecessary and inconvenient constraint on the spontaneity and creativeness of their profession. From the faultless service to the extensive menu knowledge, every single thing about our meal at Wagamama screams out that no chef worth his salt need be worried about such demands and I wouldn’t hesitate to recommend this restaurant chain to anyone looking for an allergy-friendly place to eat.